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Client Testimonials

Hand Sold

Here is what some of our past clients have to say about our experienced Capital Region real estate professionals. Thank you to all of our clients for providing your testimonials about 518 Realty.Com Inc. We base our success on your happiness and are always open to suggestions, comments and concerns. We value your opinion and appreciate all of your feedback. If you want to share your testimonial about 518 Realty.Com Inc and/or the agent you worked with, please e-mail


From beginning to end, Steve Sbardella did a fantastic job brokering our home purchase. We contacted Steve after extensive use of his website, which we found both user-friendly and highly informative. Steve left us with a positive first impression after patiently answering our many questions over the phone for nearly an hour. Furthermore, Steve was easy to contact over email or via text messaging – both of which we found to be quite handy. At every point along the way, we knew that Steve had our best interests in mind; never pushy, but always insightful and helpful. He was responsive and resourceful throughout the entire process. When the time came to obtain an attorney and a home inspector, Steve provided excellent recommendations. We could not have been happier with those services.
Steve routinely teamed-up with his associate, Christine, whom we found to be equally personable and hardworking. The two complimented one another’s skills and our home buying needs were met at every step in the process. Overall, Steve’s skilled negotiations, diligence and creativity navigated us through the home buying journey and helped us into a wonderful home. There was not one instance throughout the entire process where we weren’t completely satisfied. My wife and I tell all of our friends, “Steve Sbardella did a phenomenal job for us and we give him our strongest possible recommendation.” We couldn’t be more pleased.

Dr. Z. W. Nagel


When we were about to sell our mother’s home we interviewed three real estate agencies. Steve and his staff stood out in several ways. They were very well informed about the market, willing to work with us – going above and beyond to accommodate our special needs (we live in another state), and always available to answer our questions and concerns. This is a professional office that is also friendly and caring. They made the process of selling quick and easy. We were very pleased with the service!

Rae Ann St. Clair


Steven Sbardella is a competent professional. He is knowledgeable, and innovative in solving the problems that come his way. He knows how to get a house sold! He is also a great human being. I would use his services again without question. I did extensive homework before I chose him to be my realtor. In chosing him to sell my house, I made the perfect decision! He was the perfect realtor for me. He did a superb job. Thank you Steve.

Achille Messac


I can’t say enough about the team at 518 Realty. They made my first home buying experience a very pleasurable one. They educated me on many facets of the process and steered me in the right direction when I needed help. I was looking for a home for over a year and it seemed as though I would never find the right one. They never gave up on me, even though I am very picky and probably a bit of a pain sometimes. When we finally found my new home they worked vigilantly to ensure a smooth transition was possible. During this very stressful time they stayed in constant contact with me and I knew without a doubt that they had my best interest at heart. I highly recommend the team at 518 Realty to anyone who needs help with purchasing a home!

Kimberly Cirscone


We originally tried selling our house on our own but quickly realized it’s not that easy. After a few months, our friends told us about 518 Realty and my wife and I contacted them. In less than a day, our house was on the market. After a number of showings, we received an offer that suited our needs. During the closing process, we faced a number of challenges and 518 Realty went above and beyond what we could ever expect. 518 Realty treated us like family.

If you’re thinking about putting your house on the market, take a couple of minutes and call 518 Realty, they will make selling your house a lot less stressful.

Tom & Gina Smith


Steve, I would like acknowledge your professionalism and knowledge of the real estate market in the Albany area. You were recommended by a relative who used your services in the past to sell rental property and a building being used for their business. Their recommendation turned out to be right on target. I found you to be excellant with respect to following up on either actions you were executing or on items I needed to complete for supporting the sale of my mother’s home. You also exhibited a great sense of what needed to be done to the house in order for it to sell in its target price range. You were easy to work with and very accessible. In addition, your assistant Lisa, was very friendly and attentive when issues came up. Lisa was very good at following up and getting back to me when there were open items that needed to be resolved. You and Lisa make it easy for me given the fact that I live in Texas and was selling property in New York.

I would not hesitate to recommend you to anyone seeking to sell their home. You are one of the best real estate agents I have ever worked with it.

Bill Bartolucci – Fairview, Texas


Steve, in this day and age, a simple thank you is not enough; therefore, I would like to take the time to say a few words about you and your staffs support in selling our home in Albany. Steve, you and your staff were not only very professional in nature, but were very pleasant to be around.

The decision to sell ones home is always tough, and finding the right realtor to work with can be even tougher. I believe that everyone feels they could simply place an ad in the newspaper under “For Sale By Owner” and sell their homes, but with this market that is not such an easy task. We believe the key to your successful sale of our home came from your in depth knowledge of the market and your website skills that sold our house in very short order.

Also, if an award is provided for professionalism, or outstanding performance then our vote would go to one of your staff, Lisa Brown. Thank you for providing the very best real estate staff to sell our home. We are truly impressed with each and every one of you associated with 518 Realty and their services. Thank you

Kenneth S. Hammann II & Marlene Behnke


Wow! Truly Amazing people that are upfront and honest.

I relocated to Ballston Spa, NY from Phoenix, AZ. I had been working with another agent to help me find a rental property for over a month. The other agent kept sending me listings over my budget and smaller that I specified. After weeks of frustration I found 518 Realty! What a breathe of fresh air!

Carol Sbardella answered my call that day and immediately began the hunt and she was able to find me a rental house that is perfect for our family. And the day I got into New York I signed on my property. After I thanked her profusely she advised me she had a ton of help from her team at 518 Realty and I can’t thank everyone enough! Carol went above and beyond for us and I am not sure where we would be without her! THANK YOU.

Alicia Aguirre